🇿🇦 ProperMooi Privacy Policy
Your data, handled the proper way.
Last updated: 2026/04/12
1. Introduction
ProperMooi (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).
This policy explains how we collect, use, and protect your information when you use our website or place an order.
2. Information We Collect
When you use our website, we may collect:
Personal Information
Name and surname
Email address
Phone number
Shipping and billing address
Order Information
Products purchased
Order history
Payment confirmation (we do not store card details)
Technical Information
IP address
Browser type
Device information
Website usage data (via cookies)
3. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your order
Provide customer support
Improve our website and services
Send marketing emails (only if you opt in)
4. Sharing Your Information
We only share your information when necessary:
Delivery partners (e.g. couriers) to ship your order
Payment providers to process transactions
Service providers (e.g. Shopify, analytics tools)
We do not sell your personal information.
5. Cookies & Tracking
We use cookies to:
Improve your browsing experience
Track website performance
Show relevant ads (e.g. Facebook/Instagram)
You can disable cookies in your browser settings if you prefer.
6. Data Security
We take reasonable steps to protect your personal information from:
Loss
Misuse
Unauthorised access
However, no online system is 100% secure.
7. Your Rights (POPIA)
Under POPIA, you have the right to:
Access your personal information
Request correction or deletion
Object to processing of your data
Withdraw consent for marketing
To exercise these rights, contact us at the email below.
8. Retention of Information
We keep your information only as long as necessary for:
- Order fulfilment
- Legal and accounting requirements
9. Third-Party Services
Our website may use third-party services such as:
Payment gateways
Analytics tools
Marketing platforms
These providers have their own privacy policies.
10. Changes to This Policy
We may update this policy from time to time.
Changes will be posted on this page.
11. Contact Us
If you have any questions about this policy or your data:
